GTI Home Exchange Member Registration and Payment Process

As banks and Merchant Service Providers work ever harder to maintain the security of on-line transactions, the processes are inevitably becoming a little more complicated for purchasers.

At Green Theme International Home Exchange we believe that some prospective members might be deterred by the complexity of the payment process (we know that this has happened in a few cases) and are therefore providing below some assistance on the new authentication services which are being offered to people using VISA cards.

As we currently understand the situation, for your additional security Visa provides authentication services on the following cards: Visa, Visa Delta and Visa Electron. These are additional Security checks: using the three additional security code numbers provided on the reverse of the card, and also a password which you create with your own bank, which refers back live to your own bank/card issuer before allowing the payment to proceed. This additional payment process is called MasterCard SecureCode (MCSC) or Verified by Visa (VbyV). If you are already enrolled for MCSC or VbyV, it is important to ensure that Javascript is enabled on your computer. Pop-up killers should also be disabled before you proceed to allow the authentication pop-up window to display. The cardholder checks their details
including a Personal Message which assures them they are dealing with their issuing bank. The cardholder enters a personal password agreed with their issuing bank before selecting the Submit button to complete the membership registration.

You may use the MCSC or VbyV authentication step if you are already registered for it, or if you wish to enrol for it. But to avoid loss of transactions in the early stages of the introduction of authentication, WorldPay provides cardholders with the option to make a purchase without authentication/enrolment. This is to assist those cardholders unfamiliar with the enrolment/authentication process to continue to make a payment. So .....

If the cardholder closes the pop-up window in error, does not wish to enrol for authentication, or is unable to display the pop-up window because of software problems, they are still able to register their GTI membership and make a payment. If this is your situation, select the third option, ‘I do not want to enrol or authenticate using Verified by Visa, and click ‘Continue’ so that the transaction will be sent for authorisation and processed as a normal transaction.

We hope that this information will help the few people who have been frustrated by the payment procedure and deterred from completing their membership registration.