Question
Dear Kate
Thank you for your renewal reminder, but owing to changed circumstances I am not able to renew immediately. But I have just one query, why is there so little difference between the GTI Home Exchange new membership rate and the discounted renewal rate?
Sher
Answer
Dear Sher,
Thanks for responding and advising us of your current situation. Your long-term loyalty GTI Home Exchange over previous years is much appreciated, but regrettably if we were to increase our discount for renewing members, we would then have to increase our annual subscription for new members. The success of home exchange depends on growing a wide and varied membership and we therefore aim to keep the cost to new members competitive and affordable.
I hope that we shall have the pleasure of welcoming you back soon when your situation is different.
Regards
Kath
Response received from Sher
Dear Kate,
Fair enough, I quite understand your point of view, and as soon as I'll have something more permanent to offer on an exchange basis, I'll be only too glad to join gti-home-exchange again, as I really greatly appreciate its quality, services and contents, and I'm looking forward to being part of it all again - all the more so as a new membership doesn't even cost more than renewing an old one!
Personally I've had 2 happy experiences, with Barcelona and Bristol, and I keep telling everybody around me about you, but it seems that the Swiss are a bit hesitant (or scared?) about letting anyone into their precious houses...
Thanks a lot for your speedy reply anyway, and all the best for 2006!
Sher
Monday, January 16, 2006
GTI Home Exchange Renewal Plans
Posted by Rebecca at 11:25 am
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