Wednesday, September 20, 2006

Finding a Home Exchange listing by Member ID#

Hi there,

Yet again I am frustrated by not being able to find a listing using another member's ID #! I have been having difficulties since signing up last year-is there something else I can do other than looking through all the ads!

Thanks,

Alison Schreiber, HE17386

Hi Alison

I am very sorry to hear of your frustration in not being able to find another member's listing by their ID number. If you are in your own Member Admin Area having logged in with your email addrss and password, and then click on the link Message from the Administrator, you will see that I have attempted to include useful pointers in navigating and making the best use of the site, including the following information about listings and finding a Member's listing
by Member ID#.

Searching the Listings

You can search the listings from your own Member Area, by clicking on the
hyperlink "Property Search". This takes you to the Basic Search page where you enter the appropriate information, ie Search by Continent, State/County/Region, or City and click on the Search Button. The Search results will bring up Summary Listings with just a short summary of the exchange offered, and a thumbnail picture (if the
member has added photos to their exchange offer). Then if you click on the live heading link of a Summary listing, you can bring up the full listing which will display the name and contact details of the member.

If you wish to carry out a more Advanced Search, from the Basic Search page click on the link 'Detailed Search' towards the top left of the page, which will take you to the Detailed Search page which carries a number of Advanced Search options to limit your results further. (Beware adding too many alternatives at once, as you may then get zero results!)

To find a particular listing by its HEXXXXX ID number: there are two ways of achieving this. Either click on the link Find Member by User ID from your own member area, or if already on the Detailed Search page, scroll down the list of Advanced Search options. At the bottom you will find the box Search by Member ID. Enter their HEXXXXX (the HE is essential and no spaces between) to bring up the full Member listing.

Making Searches Easier

Those countries which currently have the largest number of listings (Australia, Canada, England, France, USA) are sub-divided by state, province, county or region. When you do a search and choose one of these countries from the drop down list, you can either search for listings in the whole country or limit the results by selecting from the drop down state list which will appear.
Note: just as only countries where there are current listings are shown in the drop down list, so too only states/counties etc which have members listed will appear in this drop down list. This is to help make searching easier as there is nothing more frustrating than getting zero results!

I think in view of your comments, at our next upgrade I willendeavour to see if it's possible to make the Search by Member ID# made more visible and also to clarify that it is necessary to include the HE prefix before the number with no spaces between.

Please don't hesitate to contact me again if you have any more problems with navigating the site.

Very best regards
Kath Botterill

1 comment:

Rebecca said...

Problem solved: Alison's comment received this morning:-

Hi Kath,

I can't tell you how embarrassed I was after e-mailing you yesterday
regarding the ID search. This had been happening all year, and shortly after writing you I
scrolled down on the member's page looking for ??? and saw that it was important to put in the HE before a number.....needless to
say, that solved the problem and I should have written back to tell you. Apologies for not doing so!

I wonder if it would it be helpful to put the member's ID # in the heading for their listing when searching for a place in a certain location?

Anyways, all the best and I
appreciate you getting in touch with me as quickly as you did.

Alison Schreiber