Tuesday, February 12, 2008

IMPORTANT REMINDER about GTI Home Exchange Site Based Messaging System


Whilst full details of the changes have been posted within the Site Administrator's Message in the Members' Area on the web-site: it appears that some members may have have missed the details about these changes, as some messages remain recorded as UNREAD in Members' personal Admin Areas.

Site based messages between members

For your security, and to protect your privacy, all contact with other members is now done from your member area. Your sent and received messages are stored there in folders (Inbox and Sent messages). Your on-going correspondence with each member is stored separately for easy reference. Please note: as all contact information you entered on your form (email, phone, fax, mailing address) is hidden, you choose when you are ready to provide contact details to another member.

New message alerts by email

Whenever there is a new message for you (a reply to a message you sent or a message from another member), you will receive a brief email, with the subject line, New Home Exchange message for you from HExxxxx, to alert you to log on to your member area to read and reply to the message.

A few new message alerts may end up in junk folders by mistake and so it is important to skim through all mail in your junk folder before deleting it if possible. It's tedious but, until there are better filters that can sort all legitimate messages from the masses of unsolicited mail, there may be a few 'good' messages that need to be rescued from your junk folder and moved to your in-box. If you can't check through your junk folder, be sure to log on to your member area regularly to check and read any recent messages you may have overlooked.

Home exchange offer messages

When first contacting a member with your exchange offer, use the form at the bottom of the member's listing. If you have compiled a standard exchange offer message and saved it on your computer, you can copy and paste it into the form and then personalise the message before sending. The subject line is already completed and includes your User ID so the member can easily find your listing. When you have finished your message, click Submit. As soon as your message has been sent, you will see the member's User ID under the Recently contacted list in your member area. You can save a record of up to 20 messages sent at a time and delete any you don't want to keep by clicking the 'x' beside it.

1 comment:

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